Dialog Design

Conversational / Dialog Design

Conversational AI In order for voice-enabled devices to converse with you, a number of machine learning and AI supporting capabilities are required. For example, speech-to-text, intent recognition, contextual dialogue, and text-to-speech are just a few of the components necessary to deliver engaging experiences through conversational AI.

Voice technology platform providers such as Amazon, Google, Microsoft, Facebook, and Apple provide some of the components needed to build this conversational AI "brain," which you can stitch together through the use of their public facing APIs. Or you can leverage an end-to-end solution like PullString and enjoy access to all the tools and techniques you need to be successful, including those from the voice technology platform providers, in one place.


An overview of Conversational AI https://medium.com/voice-tech-podcast/an-overview-of-conversational-ai-174adc295f1e

Write Out a Script with Conversational Turns https://developer.amazon.com/docs/alexa-design/script.html

How to Write Engaging Dialogs for Alexa Skills https://developer.amazon.com/blogs/alexa/post/9c5f66b0-9514-423a-827e-a2e71a68b456/how-to-write-great-dialogs-for-alexa-skills

Build for Context Switching: Don't Forget Important Information When Switching Between Intents https://developer.amazon.com/blogs/alexa/post/114cec18-4a38-4cbe-8c6b-0fa6d8413f4f/build-for-context-switching-don-t-forget-important-information-when-switching-between-intents?sfns=xmwa

Guiding Users with Successful Alexa Prompts for Custom Slots https://developer.amazon.com/blogs/alexa/post/6c732243-8ea6-4a1f-828e-29717188af22/guiding-users-with-successful-alexa-prompts-for-custom-slots

The conversational designer’s guide to AI assistants https://uxdesign.cc/the-conversational-designers-guide-to-ai-assistants-by-ruben-babu-6aa45de578f0