Monitoring & Analytics Tools

Alexa Skill Metrics

Use the Analytics page in the Alexa Skills Kit developer console to see metrics for a skill. This dashboard can give you useful information about your skill and how customers are using it.

https://developer.amazon.com/docs/devconsole/measure-skill-usage.html

Google Action Analytics

Once you've published a version of your Actions project, you'll start seeing analytics data in the Actions console within 24 hours. These analytics provide information about usage, health, and discovery.

https://developers.google.com/actions/console/analytics

Dashbot

Dashbot is an analytics platform that enables developers and brands to increase engagement and retention through actionable insights and tools including goal funnels, Intent analysis, conversational paths, and competitive benchmarking.

https://www.dashbot.io

Bespoken

Testing, monitoring, and development software tools to meet the unique needs of building and maintaining high-quality voice applications.

https://bespoken.io

Botanalytics

Botanalytics is a conversational analytics tool for voice and text based interfaces. It helps you identify bottlenecks, understand intents and segment conversations with AI & ML technologies.

https://botanalytics.co

DefinedCrowd

DefinedCrowd provides a smart data acquisition, testing and enrichment platform that enables you to reach multilingual audiences for your Alexa Skills.

https://www.definedcrowd.com

Skilla

Skilla is an automated alerts service for your skill reviews. Instead of manually checking your skilla page for new reviews, just list down your skills, and you will be automatically notified upon new reviews.

https://www.vertolab.com/skilla

Adobe Analytics

Voice-enabled devices make life easier for consumers. But for brands, it’s been a challenge — until now. With Adobe Analytics, you can now deliver more personalized customer experiences through voice-based interfaces by capturing and analyzing voice data for all major platforms, including Amazon Alexa, Apple Siri, Google Assistant, Microsoft Cortana, and Samsung Bixby.

https://www.adobe.com/analytics/voice-analytics.html

Chatbase

Chatbase is a cloud service for designing, analyzing, and optimizing any conversational experience. We help you build smarter virtual agents for customer service, faster Our newest product, Chatbase Enterprise Edition (available via Early Access Program), helps contact centers unlock hidden insights from chat or call logs to guide development of the right AI-powered virtual agent.

https://chatbase.com