Designing for Voice

The emergence of voice user interfaces (VUIs), such as Amazon Alexa, isn’t an incremental improvement to existing technology; it marks a big shift in human-computer interaction. As such, designing skills for VUIs is different from designing apps for graphical user interfaces (GUI). Rather than design VUIs as replacements for keyboard, mouse, or touch controls, you need to change your whole design approach to create truly conversational, voice-first interactions. To be effective, you must design VUIs to adapt to the many ways customers might express meaning and intent through speech.