Dialog Design
Conversational AI
In order for voice-enabled devices to converse with you, a number of machine learning and AI supporting capabilities are required. For example, speech-to-text, intent recognition, contextual dialogue, and text-to-speech are just a few of the components necessary to deliver engaging experiences through conversational AI.
Voice technology platform providers such as Amazon, Google, Microsoft, Facebook, and Apple provide some of the components needed to build this conversational AI "brain," which you can stitch together through the use of their public facing APIs. Or you can leverage an end-to-end solution like PullString and enjoy access to all the tools and techniques you need to be successful, including those from the voice technology platform providers, in one place.
An overview of Conversational AI
https://medium.com/voice-tech-podcast/an-overview-of-conversational-ai-174adc295f1e
Write Out a Script with Conversational Turns
https://developer.amazon.com/docs/alexa-design/script.html
How to Write Engaging Dialogs for Alexa Skills
https://developer.amazon.com/blogs/alexa/post/9c5f66b0-9514-423a-827e-a2e71a68b456/how-to-write-great-dialogs-for-alexa-skills
Build for Context Switching: Don't Forget Important Information When Switching Between Intents
https://developer.amazon.com/blogs/alexa/post/114cec18-4a38-4cbe-8c6b-0fa6d8413f4f/build-for-context-switching-don-t-forget-important-information-when-switching-between-intents?sfns=xmwa
Guiding Users with Successful Alexa Prompts for Custom Slots
https://developer.amazon.com/blogs/alexa/post/6c732243-8ea6-4a1f-828e-29717188af22/guiding-users-with-successful-alexa-prompts-for-custom-slots
The conversational designer’s guide to AI assistants
https://uxdesign.cc/the-conversational-designers-guide-to-ai-assistants-by-ruben-babu-6aa45de578f0
Last modified 3yr ago